These conditions identify the general terms of sale to be applied to all orders sent by the User to D’ADDARIO JUNIOR, via computer and to any present and future contracts stipulated electronically with the latter for the purchase of products from D ‘ADDARIO JUNIOR. The conditions Sspecifically govern all the phases leading to the conclusion of the electronic contract and the events that may affect this subsequently in its conclusion.
A part of these conditions are also reserved for the regulation of the contents of the D’ADDARIO JUNIOR website and of the rights, including intellectual property rights of the same. The access and use of this website as well as the purchase of the products on the same are based on the assumption that these General Conditions of use have been read and understood. The use of the D’ADDARIO JUNIOR site implies, that the User, implicitly and irrevocably accepts these General Sales Conditions. Users who do not accept all or part of these terms and conditions are asked not to use this remote sales website.
This site is managed and maintained by D’ADDARIO JUNIOR.
The general conditions may be subject to changes or additions over time; it is however understood that the conditions applicable to the sale will be those in force, on the date on which the order was sent by the User, on the website www.daddifood.com.
The User declares:
– to be able to conclude this contract;
– not to make purchases for the purpose of reselling the products.
In order to purchase one or more products on the daddifood.com site it is necessary to create your customer profile beforehand by giving your consent to the processing of your personal data.
The User will be responsible for any improper or unauthorized use of the D’ADDARIO JUNIOR website and its contents. Therefore D’ADDARIO JUNIOR will not be held responsible for any use of the site and its contents, carried out by the User in violation of these conditions, laws or regulations in force or in any case that has not been previously authorized by D’ADDARIO JUNIOR in writing. Furthermore, the User will be held responsible in the case of incorrect communication of information or data , that is false or related to third parties (in the event that third parties have not given their consent), as well as for any improper use of such data or information.
The products offered for sale by D’ADDARIO JUNIOR are those shown on the website www.daddifood.com on the day the site is consulted by the User. The characteristics of the products offered for sale are described as accurately as possible. However, if errors or omissions should occur in the presentation of the products, these cannot be charged to D’ADDARIO JUNIOR. In fact the images and texts illustrating the products have a merely indicative value and have no contractual value.
Prices are shown in Euros and include VAT, as are all other taxes, except for shipping charges that remain the responsibility of the user except in cases where they are expressly charged to D’ADDARIO JUNIOR. The prices shown take into account the VAT applied on the day the order is placed. If the applied rate should change, these changes could affect the price of the items without the User being able to claim anything. D’ADDARIO JUNIOR reserves the right to change his prices at any time. The products will be invoiced based on the rates in effect on the site at the time the order is registered.
By sending the order, the User declares:
– to have read and accepted the present general sales conditions irrevocably. The dispatch of the order therefore applies means the user has accepted the general sales conditions, the Policy on the processing of personal data and the terms and conditions for withdrawal.
– to have expressly and irrevocably accepted the prices and descriptions of the products available for sale, as identified on the D’ADDARIO JUNIOR website and to have considered them complete and exhaustive.
It is understood that in order to allow the User to return to his order before confirming it, D’ADDARIO JUNIOR has created validation and acceptance screens. The order will not be definitively sent and recorded by D’ADDARIO JUNIOR except by sending and validating the payment of the order by credit card. Subsequently, the order is considered irrevocable. Before sending the order and payment, a screen will be displayed on the site in which information about the identity of the supplier, main characteristics of each product ordered and the relative price will be published (all applicable taxes included ), the type of payment used, the conditions of delivery of the products, any contributions required for delivery and transport as well as references to the general terms and conditions for the return of products purchased online.
when the order has been registered by D’ADDARIO JUNIOR, an e-mail is sent to the user . This email represents the confirmation that the order has been taken into account by D’ADDARIO JUNIOR. During the period of promotion and sales, D’ADDARIO JUNIOR will process the orders received, during the period of the promotion or the balance operation, until stocks last (“offer valid from … until … … and while stocks last” ).
After an order has been confirmed D’ADDARIO JUNIOR sends the user in writing or via e-mail (the content of which must be stored on a durable medium), confirmation of the purchase, in which the order information is summarized (essential features of the products purchased, detailed information of the price, terms of payment, existence of the right of withdrawal, times and methods for returning the products, contribution for the transport possibly requested to the customer, identity of the supplier and geographical address to which to present any complaints, information on existing commercial guarantees and assistance services.
Payment is made online by credit card. The delivery note and / or invoice will be placed in the package containing the ordered product.
Online payment methods accepted: Visa, Mastercard, Paypal.
The amount is debited to the user’s account with reference only to the products actually shipped.
The (sales) contract is intended as “effective only when credited”, ie with the reservation of D’ADDARIO JUNIOR for termination of the sales contract in the event that the payment is not credited. In this case, D’ADDARIO JUNIOR, pursuant to art. 1456 Cod Civ. Italian may also terminate the relationship with the User by virtue of these Conditions. The User authorizes D’ADDARIO JUNIOR to debit the amounts relating to the products purchased on the Site from his own Credit Card and “effective only when credited”.
6) Shipping costs, conditions and terms of delivery of the products
Except in cases of force majeure, the delivery terms will be as indicated below. D’ADDARIO JUNIOR cannot be held responsible for any delays in delivery, whatever the cause, except for fraud or gross negligence. No claim for any kind of compensation can be made by the User against D’ADDARIO JUNIOR, as there is always the possibility for the User to exercise his right to reconsider.
D’ADDARIO JUNIOR reserves the right to choose the carrier.
- Delivery area: Italy, including the islands.
- Prices and delivery terms:
– Delivery to Italy: courier “Bartolini”, delivery time from 3 to 5 working days at a cost of 6.10 euros.
– Delivery to islands: courier “Bartolini”, delivery time from 3 to 8 working days at a cost of € 13.00
7) Right of withdrawal, exchange/replacement
– Pursuant to Legislative Decree 21 February 2014, n. 21, in compliance with the provisions of Article 52 of the same decree, the Consumer is informed that: – he can exercise his right of withdrawal freely and without giving any reason, within – 14 days from the day of receipt of the purchased product, – in terms that follow:
1) exercise the right of withdrawal and return the goods purchased and / or
2) change / replace purchased items;
Once the aforementioned deadline has passed, the products delivered will be considered definitively accepted by the User; consequently D’ADDARIO JUNIOR reserves the right to refuse the exchange or to accept the User’s re-thinking and the relative reimbursement of the products.
The rights referred to in points 1) and 2), in addition to respecting the terms and conditions described above, must be exercised correctly: the products must be sent back intact, complete with accessories, in their original packaging and for returns by post, accompanied by the return receipt as well as the shipping note. In order to exercise the right of withdrawal, the User is obliged to inform D’ADDARIO JUNIOR of his decision to withdraw from this contract by writing an explicit declaration letter sent by registered post to the address: Via Marco Polo, 20 – 66054 Vasto (Ch) or email : email@example.com. For this purpose, the withdrawal form can be used, found inside the package with the products, but it is not mandatory. To comply with the withdrawal deadline, it is sufficient to send information concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.
The consumer will be able to return the deteriorated product remaining fully responsible for the value of the goods which will consequently be deducted, partially or in full, from the amount collected sent intact, complete with accessories, in their original packaging and for returns by post, accompanied by the return receipt as well as the shipping note. The methods of returning the goods accepted will be: within 14 days from the day on which the User informed D’ADDARIO JUNIOR of his decision to withdraw,
1) At the D’ADDARIO JUNIOR shop:
The User has the possibility to exercise his right of withdrawal by returning the item, at no cost, together with a copy of his notice of exercise of his right of withdrawal. The crediting of the payment for the returned goods, with the exception of bank charges for the crediting of the sums, which will be charged to the User, will take place on the credit card used for payment within -14 days from the return of the products.
The User also has the option of replacing the product received by replacing it with another item of the same or of a higher price.
The exercise of reconsidering or replacing the item can be carried out by the User exclusively upon presentation of the purchase invoice or summary of the order received by e-mail.
2) Via Post
3) The User can exercise his right of withdrawal, by sending the notice of withdrawal and the goods to the following address, without the possibility of exchange.
Via Marco Polo, 20
66054 Vasto (Ch)
The shipping costs for the return of goods are the responsibility of the User who can use a carrier of his choice.
In this case, once the package has been received by D’ADDARIO JUNIOR, the price of the returned product (s) will be automatically reimbursed if not damaged and the shipping costs for delivery to the Consumer (hereinafter Price ), expressly excluding the shipping costs of the return and the bank charges for crediting the sums, which will be borne by the User, The re-credit of the Price, will take place on the credit card used for payment within – 14 days from the return delivery. The reimbursement may be suspended until receipt of the goods or until the consumer has demonstrated that he has returned the goods earlier.
The User is only responsible for the decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.
If the products do not comply with the conditions for acceptance of the return, the User will not be entitled to any refund.
However, at his own expense, he may again receive the products previously returned in the condition in which they were returned to D’ADDARIO JUNIOR. Otherwise DADDARIO JUNIOR is authorized to retain both the products and the amounts already received.
8) Protection of personal data
The information relating to the processing of personal data is contained in the Privacy Information section of which the User declares to have read and accepted the conditions at the time of signing the order.
For further information regarding the processing of personal data, as set out by D’ADDARIO JUNIOR, the User may write to:
Via Marco Polo, 20
66054 Vasto (Ch)
The company D’ADDARIO JUNIOR assumes, in all the phases of the contact with the User: from the access to the site, to the order process, to shipping or after-sales services, an obligation of means . Therefore, D’ADDARIO JUNIOR cannot be held responsible for any problems or damages inherent and deriving from the use of the internet; by way of example only and not exhaustively, reference is made to: an interruption of the service, an external intrusion, the presence of computer viruses or facts that can be qualified as force majeure in accordance with the jurisprudence.
Furthermore, D’ADDARIO JUNIOR cannot be held responsible for any breach of its contractual obligations if this is due to hypotheses of unforeseeable circumstances or force majeure, including, by way of example but not limited to, a strike, fire, catastrophe, damage and general any event that prevents the proper execution of orders.
With regard to defective products, the User can make use of the relative legislation to return the product in the terms set out in these conditions at his own expense. D’ADDARIO JUNIOR reserves the right to evaluate the existence or otherwise of such defects and, if so, to refund / replace the defective product by returning the relative shipping costs if incurred by the User.
Open: 09:00 – 13:15 / 17:00 – 20:00
2019 © D’Addario Junior VAT number 02475660698
Via Marco Polo, 20 – 66054 Vasto (CH)
Telephone: (+39) 366.5447622